Virginmedia Helpline

[Taf]

Do you remember filling out a survey for us a while ago? Well, we always try to listen to what our customers tell us, and you told us that you didn’t think the premium rate call charge for our technical support helpline was right. So we decided to do something about it.

That’s why we’re dropping the 25p per minute charge to call our broadband technical support line. From 1st June, we’re replacing it with a number that’s free to call from your Virgin Media phone, plus a separate, local rate number if you call from any other phone. That means that now you can get the help and support you need, totally free, just like you asked!

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At last, no more paid calls to an Indian who doesn't speak English....

[fred]

a number that’s free to call from your Virgin Media phone

but if you're complaining about the phone not wroking?...

[Mojo]